SHIPPING AND DELIVERY | THE LUMELINE®
Thank you for visiting and shopping at support@thelumeline.com.
Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 5 - 7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time:
North America: 10 - 20 Days
International: 15 - 30 Days
Please note that delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
The Lumeline® does not ship to addresses APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
The Lumeline® is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Lumeline® is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
The Lumeline® gladly ships worldwide!
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